Terms of service

• A £50 non-refundable deposit secures your date. Until it's paid, your date stays open to other bookings.
• The remaining balance is due 7 days before your event.
• Payment plans are available — just ask and we'll arrange one with you.

If you need to cancel, the £50 deposit is non-refundable. Where we can, we're happy to move your booking to another available date. If we ever have to cancel for reasons outside our control, we'll refund anything you've paid in full.

We deliver, set up and collect everything ourselves. Please make sure there's clear, safe access to the space and somewhere to park nearby. Let us know in advance about stairs, lifts, or anything that might affect setup.

Our equipment must be supervised by a responsible adult at all times during your hire. We'll provide simple rules of play on the day. Please follow age guidance and capacity limits, and keep food, drink, shoes and sharp objects off the equipment.

Normal wear and tear is on us. If equipment is damaged or lost beyond reasonable use during your hire, we may charge for repair or replacement.

We're fully insured with public liability cover, our team is DBS checked, and equipment is regularly cleaned and PIPA checked. We take safety seriously — but you use our equipment at your own risk and are responsible for supervising it during your hire.